Global Protection for the Modern Traveler
Experience absolute peace of mind with our premium travel insurance. Instant coverage, zero deductibles, and 24/7 worldwide assistance at your fingertips.
Travel with absolute confidence
Global Assists provides premium protection without the premium hassle. We handle the emergencies so you can enjoy the journey.
24/7 Global Support
Our multilingual team is ready to assist you anywhere in the world, any time of day.
Instant Medical Coverage
Immediate approval and zero out-of-pocket expenses for covered medical emergencies at our partner hospitals.
Zero Deductibles
What you see is what you pay. We don't hide costs in fine print or surprise you with deductibles.
Protecting your trip is simpler than you think
Choose your destination
Tell us where you are going and for how long. We analyze local risks for you.
Select your plan
From basic coverage to premium plans for athletes or frequent travelers.
Receive your policy
Direct to your inbox and ready to use at any hospital in our global network.
Frequently Asked Questions
Everything you need to know before you take off.
How do I report an emergency?
To report an emergency, the first thing you should do is contact our Assistance Center, where we will guide you step by step on how to proceed. We have simplified the process so you can communicate quickly and easily by call, WhatsApp, or email. You can find these buttons and contact us with a single click in the emergencies section of our website, where automatic access is available.
When can I contact the assistance center?
The Assistance Center is available 7 days a week, 24 hours a day. Therefore, you can contact us at any time of the day or any day of the year. If you are unable to do so immediately after the emergency, remember that you have up to 24 hours to report the incident to the assistance center.
How do I request a refund?
To request a refund, at the end of your trip, gather all the documentation related to the incident or service you wish to claim. Send this information by email and our refunds department will review your case. Once your request is processed, we will keep you informed about the status and resolution of the refund.
I need to speak with a doctor, what do I do?
If you need to speak with a doctor, the first thing you should do is contact our Assistance Center. Once you get in touch, they will provide specific instructions based on your situation and connect you with a healthcare professional if necessary.
I had an accident and I am already in a hospital, what should I do?
It is important that you report the accident to our Assistance Center within 24 hours of the incident. You or a travel companion can do this. They will guide you on the next steps and provide the necessary assistance for your situation.
I'm at the airport and my luggage didn't arrive, how do I proceed?
If your luggage didn't arrive, the first thing you should do is inform the airline about the loss or damage. Make sure to obtain a report from the airline, as it will be necessary for any future claims. After making the report, contact our emergency specialists, who will help you track your luggage and manage any additional assistance you may need.
One or more personal items were stolen from me, what do I do?
If your personal items have been stolen, the first thing you should do is contact our Assistance Center. They will provide information on the nearest place to file a police report. It is important to obtain a copy of the police report, as you will need it for future claims. Additionally, if necessary, our specialists can guide you on the steps to follow to minimize the impact of the theft.
Ready for your next adventure?
Don't wait any longer, get your coverage in less than 2 minutes and travel with global backing.